FAQ (Frequently Asked Questions)
1. What spare parts do you sell?
We sell a wide range of spare parts for most common phone brands and models. This includes screens, batteries, charging ports, cameras, speakers, and other key components. All of our parts are carefully tested to ensure high quality and durability.
2. How do I know which part I need for my phone?
On our website, we have detailed guides and articles that help you identify the correct parts for your phone. If you’re unsure, you can always contact our customer service for assistance.
3. What is included in a live consultation?
A live consultation means you’ll receive direct help from our experts via video or phone call. We will guide you step by step through the repair process and answer your questions in real-time to ensure the repair goes smoothly.
4. How do I book a live consultation?
You can easily book a live consultation through our website. Choose a time that works best for you and specify the type of repair you need assistance with. You will receive a confirmation of your booking, and you can prepare for your consultation.
5. Are the training materials difficult to understand for beginners?
We aim to make our training materials both informative and easy to understand, no matter your experience level. We provide step-by-step guides and videos that make it simple to follow and understand the repair process.
6. Can I get help with specific phone models?
Yes! We have guides and spare parts for a wide range of phone brands and models. If you can’t find what you’re looking for, feel free to contact us, and we’ll be happy to assist.
7. What do I do if I have an issue with a purchased part?
If a part is defective or doesn’t work as expected, please contact our customer service for assistance. We offer returns and exchanges in accordance with our terms and conditions.